Privacy Policy
Reset Plumbing Privacy Policy
Effective Date: September 25, 2024
Reset Plumbing (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We collect various types of information to improve our services and ensure a seamless experience. The types of information we collect include:
1.1. Personal Information:
- Name
- Address
- Email Address
- Phone Number
- Payment Information (e.g., credit card details, billing address)
1.2. Non-Personal Information:
- IP Address
- Browser type and version
- Pages visited
- Date and time of visit
- Device type
2. How We Use Your Information
We use the information we collect to provide and improve our services, including:
- Processing and managing your service agreements.
- Scheduling service calls and providing customer support.
- Processing payments and billing.
- Sending service-related communications, such as updates or notifications.
- Improving website functionality and customer experience.
We will only use your information for the purposes described in this policy or as otherwise disclosed to you at the time of collection.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, including:
- Service providers: For purposes like payment processing, technical support, and customer service.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
- Legal obligations: We may disclose your information to comply with applicable laws, regulations, or legal requests, or to protect the rights, property, or safety of Reset Plumbing, our customers, or others.
4. Security of Your Information
We are committed to protecting your personal information and use industry-standard security measures to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather non-personal information about how you use our website. Cookies help us:
- Improve website functionality.
- Analyze website traffic and usage patterns.
- Tailor content and advertising to your preferences.
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect your ability to use some features of our website.
6. Your Choices and Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Opt out of receiving marketing communications.
- Restrict the processing of your personal data in certain circumstances.
To exercise these rights, please contact us at team@resetplumbing.com or call us at 1-866-642-8007.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on our website, with the “Effective Date” updated accordingly. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:
Reset Plumbing
276 5th Ave Suite 704
New York, NY 10001
Phone: 1-866-642-8007
Email: team@resetplumbing.com